Frequently AskedQuestions

Your transformation begins with a complimentary design consultation where we explore your vision, assess your space, and discuss possibilities. We'll provide initial concepts and a comprehensive proposal outlining scope, timeline, and investment.

Our design phase encompasses spatial analysis, conceptual development, design visualisation, material sourcing guidance, and detailed design drawings. We collaborate closely to ensure every detail aligns with your vision and lifestyle requirements.

Planning timelines vary with project complexity. Typical bathroom renovations require 2-3 weeks for complete documentation, kitchen transformations 3-4 weeks, and home extensions 4-6 weeks including council coordination.

Investment is calculated based on scope complexity, material selections, structural requirements, and finish quality. We provide detailed itemised proposals with transparent pricing and comprehensive timeline certainty.

Our proposals include all anticipated costs. Should unforeseen structural issues arise, we discuss options before proceeding. We maintain strict change management protocols ensuring complete transparency.

Payment is structured in phases aligned with project milestones: design approval, construction commencement, structural completion, and final handover. This ensures cash flow management while maintaining project momentum.

We develop comprehensive living-in-place strategies including workspace containment, utility management, and phased execution to minimise lifestyle disruption while maintaining project momentum.

Every phase includes quality checkpoints with photographic documentation, material verification, and precision measurements. Our master craftsmen oversee all work ensuring consistency with our exacting standards.

We maintain established relationships with certified specialists and premium suppliers, orchestrating seamless coordination through detailed scheduling and quality control protocols.

We hold Building Licence 481977C with comprehensive professional indemnity and public liability coverage. Our team includes Bachelor-qualified professionals and certified tradespeople.

Yes, we manage all regulatory requirements including development applications, construction certificates, and compliance certifications. Our established council relationships expedite approval processes.

Comprehensive coverage includes public liability, professional indemnity, and construction-specific insurance. All policies remain current throughout project duration with certificates provided upon request.